Setup program
Manually Assign or Change a VIP Tier for Bulk Customers
Introduction In certain situations, you may need to assign or update VIP tiers for multiple customers at once, rather than relying on automatic tier rules. This is useful for running special promotions, migrating customers, rewarding loyal groups, or ...
Send Email When Entering or Switching VIP Tiers
Introduction Notifying customers when they enter or move between VIP tiers helps reinforce their loyalty and keeps them informed about newly unlocked benefits. This article explains how to send automated emails when a customer enters a VIP tier or ...
Enable Loyalty rewards program
Introduction Enabling the Loyalty Rewards Program is the first step toward building stronger, long-term relationships with your customers. Once enabled, you can start rewarding customers for their purchases and engagement, turning occasional shoppers ...
Custom Prefix for Loyalty Discount Code Names
Introduction Custom prefixes for loyalty discount codes allow you to personalize and organize the discount codes generated through your loyalty program. By adding a unique prefix, you can easily identify, track, and differentiate loyalty-generated ...
Birthday rewards
Introduction Birthday Rewards allow you to celebrate your customers on their special day while encouraging repeat purchases and deeper brand loyalty. With this feature, you can automatically grant points, discounts, or exclusive offers to customers ...
Schedule loyalty points for every amount spent
Introduction Scheduling loyalty points allows you to control when points are credited to customers after a purchase, rather than awarding them immediately. By scheduling loyalty points for every amount spent, you can introduce an approval or holding ...
Exclude shipping costs and taxes from the earn points calculation while making a purchase
Introduction When calculating reward points for purchases, only the product subtotal will be considered. Shipping costs and taxes will be excluded from the calculation to ensure that rewards are earned solely on the value of the items purchased. In ...
Exclude products or collections from earning points for customers
Introduction Not every item in your store requires customers to earn loyalty points. In some cases—such as gift cards, heavily discounted products, or special collections—you may want to exclude them from your rewards program. By setting up ...
Sync Customer birthdays from Shopify notes and Metafields
Introduction In this article, we'll walk you through how to automatically sync customer birthday data from Shopify notes and metafields into your system, making it easier to personalize communications, points when customers enter their birthday, and ...
Enable point expiry bar on popup
Introduction: Keeping your loyalty program engaging and effective means reminding customers to use their points before they expire. One powerful way to do this is by enabling a point expiry bar directly on your pop-up. This visual reminder creates ...
Include or Exclude customers from Loyalty program participation
Introduction Rewarding the right customers is essential to the success of any loyalty program. But just as important as deciding who should earn points is deciding who shouldn't. With customer segmentation, you can tailor your rewards strategy by ...
Manage the Loyalty Button Visibility on the Website
Introduction The Loyalty Button is the primary entry point for customers to access your Loyalty Rewards Program on the storefront. Managing its visibility allows you to control when and where customers see the button, ensuring it fits seamlessly with ...
Manually Assign or Change a VIP Tier for a Single Customer
Introduction In some cases, you may want to manually assign or update a VIP tier for a specific customer instead of relying on automatic tier rules. This can be useful for rewarding loyal customers, handling special cases, or correcting tier ...
Configure VIP program milestones
Introduction Setting up milestones in your VIP program is a strategic way to engage and reward your most loyal customers. Milestones help create a sense of achievement and encourage continuous interaction with your brand. In this article, we’ll guide ...
Create multiple discounts on product with discount type
Introduction Creating multiple discounts on products with different discount types allows you to offer flexible and targeted promotions to your customers. By setting up various discount types—such as percentage-based, fixed-amount, or ...
Create a loyalty page
Introduction Discover the step-by-step process for crafting a Loyalty page template tailored to your brand's needs and customer engagement goals. Note: There are 6 Loyalty templates. To learn how to set up the template, please check the article ...
Earn points when customers follow on social media
Introduction Rewarding customers for following your brand on social media helps grow your online presence while encouraging deeper engagement with your store. By offering loyalty points when customers follow you on social platforms, you can motivate ...
Add a thank-you widget to share on Facebook
Introduction In this article, we'll walk you through the steps to set up a thank-you popup that encourages customers to share their experiences on Facebook. This feature allows you to leverage social media engagement and expand your brand's reach ...
Approval period of Loyalty Points on the Make a Purchase Activity
Introduction The approval period for loyalty points allows you to delay point issuance after a purchase, ensuring that orders are completed and not returned or cancelled before rewards are granted. By setting an approval period on the Make a Purchase ...
Gift code configurations
Introduction Now, you can earn customer loyalty easily by offering gift codes! You can reward your customers based on their purchase actions on your eCommerce store. It encourages your customers to make repeat purchases as they are rewarded for their ...
Enable/disable activity rules
Introduction Activity rules allow you to control when and how loyalty points are awarded for different customer actions. By enabling or disabling activity rules, you can manage which activities are active in your loyalty program, pause point earning ...
Create a free product reward
Introduction Free product rewards are a powerful way to delight customers and increase engagement in your loyalty program. By allowing customers to redeem their loyalty points for a free product, you can encourage repeat purchases, highlight specific ...
Configure the Theme to Display Loyalty Points Balance
Introduction In this article, we will walk you through the step-by-step process of configuring your website’s theme to display a points balance effectively. Whether you are using a pre-built theme or customizing one to fit your brand, these best ...
Do Customers Receive Loyalty Points When They Make Purchases Using Gift Cards?
AiTrillion gives loyalty reward points for the “Make a Purchase” activity to customers based on the amount they actually paid. This does not include the gift card amount. ?️If a customer purchases a gift card and gives it to a friend, and the friend ...
How to Configure Friend Discount Codes in the Referral Program?
Introduction The Referral Program allows you to reward new customers by offering them a discount code when they are referred by an existing customer. By configuring friend discount codes, you can encourage referrals while providing an incentive for ...
AiTrillion's Loyalty Rewards Program
Watch the 5-minute loyalty setup video Introduction This article will walk you through how the Loyalty Rewards Program in AiTrillion works, the different types of rewards you can offer, and how it helps increase customer retention, lifetime value, ...
Set up the method by which customers can earn points
Watch a quick video to understand the Earn Points setup Introduction Earn Points Activities allow you to reward customers with loyalty points for specific actions they take on your store. These activities help increase engagement, repeat visits, and ...
Enable Make a purchase activity
Introduction From this article, you'll gain an understanding of the various methods through which customers can accumulate points within the AiTrillion Loyalty Program. Here are some quick steps to set up loyalty to earn points: Step 1: Go to Loyalty ...
Setup Redeem Points
Watch the quick video to understand the Loyalty Redeem Points setup Introduction Redeem Points allows customers to use the loyalty points they have earned to unlock rewards, discounts, or exclusive offers on your store. Setting up redeem rules is a ...
VIP Program (Tier System)
Watch a quick video to understand VIP program Introduction The VIP Program (Tier System) helps you recognize and reward your most loyal customers by grouping them into tiers based on their activity and spending. Each tier can offer exclusive rewards, ...
Earn point activity for Refer a Friend
Introduction The Refer a Friend earning activity allows you to reward customers for bringing new shoppers to your store. By offering loyalty points for successful referrals, you can encourage word-of-mouth marketing while growing your customer base. ...
Loyalty Widget on a Page
Introduction In this article, we'll show you how to effortlessly set up and personalize a dedicated page of Loyalty Rewards. Follow these steps to set up a custom Loyalty Rewards Page: Step 1: Go to Loyalty Rewards > Display On Store. Then click on ...
Loyalty points based on tags
Introduction Awarding loyalty points based on customer tags allows you to create more personalized and targeted rewards within your loyalty program. By using tags, you can automatically grant points to specific customer groups, recognize special ...
Customize loyalty popup panel
Introduction Welcome to the world of Loyalty Rewards in AiTrillion! In this article, we'll show you how to showcase your Loyalty Rewards program directly on your store, engaging your customers and enticing them to participate. By displaying your ...
Loyalty reward widgets
Introduction Loyalty reward widgets are small, customizable tools that can be added to a website or web page to display information about a loyalty program and allow customers to interact with it. These widgets can be a useful way to promote and ...
Configure conditional points allocation
Introduction For a long time, it was noticed that frequency / targeted activities like buying $X to get Y points and on X orders to get Y points were causing an issue, wherein customers would purchase for $X or complete X number of orders, but the ...
Configure loyalty points expiry
Introduction Configuring loyalty points expiry helps you manage your rewards program more effectively by setting a time limit on how long customers can use their earned points. By defining an expiry period, you can encourage faster redemptions, ...
Redeem loyalty points
Introduction Redeeming loyalty points allows customers to turn the points they’ve earned into real rewards such as discounts, free products, or special offers. A smooth redemption experience helps increase customer satisfaction and encourages repeat ...
Configure the display of loyalty rewards
Introduction Welcome to the world of Loyalty Rewards in AiTrillion! In this article, we'll show you how to showcase your Loyalty Rewards program directly on your store, engaging your customers and enticing them to participate. By displaying your ...
View for the customers of loyalty points that have been earned and redeemed
Introduction In this article, we'll explore the seamless process by which customers can access and monitor their loyalty point activity. By providing transparency and accessibility, AiTrillion empowers customers to stay informed about their loyalty ...
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