Earn Points for Referring a Friend | Boost Word-of-Mouth-Marketing with AiTrillion

Earn point activity for Refer a Friend

Introduction

Discover how to set up the "Refer a Friend" feature in your Loyalty Program with AiTrillion. By enabling this functionality, you can empower your customers to become brand advocates and expand your customer base through referrals.

Follow these steps to set up Refer a Friend in the Loyalty Program:

Step 1: Go to Loyalty Rewards> Set up program > Earn points. Then click on Refer a friend.


Step 2: Fill in the details according to your requirements and click on Save / Update.

General settings

Type of discount:

Discount Code
Offer a fixed or percentage-based discount that can be redeemed on the next purchase. Additionally, to avail the discount code, need to inform the customers through the workflow so sellers can automatically notify the referrer about the discount code they've earned.

  1. Discount Value:
    Enter the reward amount or percentage (e.g., 10%, $5, etc.).

  2. Minimum Purchase Amount:
    Specify the minimum order value required to use the discount.

  3. Apply Reward To - Control where the discount can be applied.

    • Specific Collections: The reward can only be used on selected product collections with a title.

    • Specific Products: The reward applies to chosen individual products with a title.

  5. Set Expiry

  6. Optionally, define the expiry duration of the reward code.

    • Toggle Set expiry ON to activate this option.

    • Enter the number of days after which the reward expires (example - 30 days).

To send the discount code to referring customers, please check the article by visiting - Click here



Loyalty points
Points awarded: Customers earn some points for referring a friend.

Advance settings
Approval period (Days): This is the waiting time before the referring customer’s reward points are approved and added to their account.
Minimum spend ($): This is the minimum order value the referred customer must spend for the referrer to earn the reward.

Referred friend reward

Discount value: The discount is applicable for purchases of some $.

Minimum purchase amount: Discount applicable for purchases of $some or more.


Step 3: If you want to show a special 'Refer a friend' button, then enable the same from the appearance settings under Refer a friend. You can also customize how the button or popup is shown on the website




Here is the chronological order of how friends receive discount codes when the store is referred by one friend to another using the loyalty referral program:-

  1. Customer 1 refers your store to Customer 2.

  2. Customer 2 will receive a link through email or whichever channel was selected by Customer 1

  3. Customer 2 will click on the link and visit the store.

  4. A popup will be displayed with the discount code on the screen of Customer 2.

  5. Customer 1 will receive loyalty points when Customer 2 makes a purchase from the store.


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