Configure conditional points allocation

Introduction

For a long time, it was noticed that frequency / targeted activities like buying $X to get Y points and on X orders to get Y points were causing an issue, wherein customers would purchase for $X or complete X number of orders, but the orders would get canceled out. Customers / potential customers like yourself often gave feedback, telling us that points had been given for a target activity, but in actuality, the target was never completed. After much deliberation, the AiTrillion development team is glad to present conditional point allocations for both of these activities.

Here is how you do it:

Step 1. Go to Loyalty Program >> Setup Program >> Earn Points

Step 2. Under online store activities, you will find the frequency/target activities. Click on the one you wish to set up.

Step 3. You will then see the conditions you can apply under the reward rules. Make the settings of your choice and save/update to exit.

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