Customize Loyalty Popup Panel | Personalize Customer Experience with AiTrillion

Customize loyalty popup panel

Introduction

Welcome to the world of Loyalty Rewards in AiTrillion! In this article, we'll show you how to showcase your Loyalty Rewards program directly on your store, engaging your customers and enticing them to participate. By displaying your rewards prominently, you'll encourage customer interaction and loyalty, driving repeat business and enhancing the overall shopping experience


Loyalty Rewards Button

Here are the steps to customize the loyalty pop-up panel:



Ensure that - Enable to show button on the front store is enabled.




Step 2: Customize the settings to change the widget text, color, and position, as well as the color of the loyalty rewards pop-up according to your requirements.

Button Visibility

Enable to Show Button on Front Store: Toggle this option ON to display the loyalty button on your storefront.
  • When disabled, the loyalty button will not appear on the store

  • This is required for customers to access the loyalty popup via the button

Hide Button on Mobile

Enable this option if you want to hide the loyalty button on mobile devices.

  • Useful if your theme already has limited screen space on mobile


Button Text

Button Text: Set the text displayed on the loyalty button. This text is visible to customers on the storefront button.

Appearance

Button Color: Choose the background color of the loyalty button.
  • Select from preset colors

  • Helps match the button with your store’s branding

Text Color: Choose the text color for the button.
  • Light – Best for dark-colored buttons

  • Dark – Best for light-colored buttons


Position

Button Position: Select where the loyalty button should appear on the screen.

Common options include:

  • Left vertical

  • Right vertical

The button will stick to the selected side of the screen.


Set Button Vertical Position: Adjust the vertical placement of the button using the slider. Vertical position displayed as a percentage (e.g., 32%) 
  • Note: The preview may not reflect the exact position. Click Save and check the live storefront to confirm placement.



 

Loyalty Rewards Popup

Step 4: Customize the before-login appearance and help text after login according to your requirements.

Appearance

Popup Color: Choose the background color of the loyalty popup header.

  • Helps match the pop-up with your store’s branding

  • You can select from the available color options

Text Color: Set the text color used inside the popup.
  • Light – Recommended for dark backgrounds

  • Dark – Recommended for light backgrounds

Panel Text

Header Text (Before Login): This text appears as the pop-up title for visitors who are not logged in.
Header Text (After Login): This text appears as the popup title for logged-in customers.
Earn Points Tab Text: Customize the label shown on the Earn Points tab.

Example:
Earn points when you complete activities

Redeem Points Tab Text: Customize the label shown on the Redeem Points tab.

Example:
Redeem points on the store to get rewards

Footer Description: This text is shown at the bottom of the pop-up for visitors who are not logged in.

Example:
Log in or sign up to {shop_name} to earn rewards today

Note: {shop_name} - This tag shows Name of the store/website.

Help Text (Visible After Login)

Help Text Content: This section allows you to add informational content visible only to logged-in customers.
  • Supports rich text formatting (bold, links, lists, etc.)

  • Useful for FAQs like:

    • What is this program?

    • How can I earn points?

    • Who can join?

Example Content:
Explains how the loyalty program works and how customers can benefit from it.


Save & Preview

  • Click Save to apply changes

  • Updates may take up to 15 minutes to reflect on the storefront

  • Use the View changes option to preview updates immediately

 
Step 3: Once done, make sure your loyalty program is enabled from the dashboard.





Now, the loyalty rewards button will be visible to the front store. 


Check out more details about Loyalty rewards, Click here.


Important Notes

  • Popup settings apply only if the Loyalty Rewards Program is enabled.

  • Appearance may vary slightly depending on your store theme.

  • Always test the popup as both a visitor and a logged-in customer.

  • The Popup settings give you full control over how your loyalty program is presented, helping you create a clear and engaging customer experience.


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