Earn points when customers follow on social media
Introduction
Rewarding customers for following your brand on social media helps grow your online presence while encouraging deeper engagement with your store. By offering loyalty points when customers follow you on social platforms, you can motivate them to connect with your brand and stay updated with your latest content and promotions. This article explains how the “Follow on Social Media” earn points activity works and how to set it up within your loyalty program.
Follow these steps to give Loyalty Points when Customers follow you On Social Media:
Step 1: Go to Loyalty Rewards > Set up program > Earn Points.
Step 2: Create activity rules for ‘follow on social profiles’. You can give points if they follow your social profiles.
Note: When customers click on the follow button on the loyalty popup, we redirect them to the website's social media page, we assign the point to the customer as considering they have followed, because these social media third-party apps do not return consent from the user
Important Notes
- Loyalty points are awarded when customers click the “Follow” button from the loyalty pop-up and are redirected to your brand’s social media page.
- Points are assigned based on the click and redirection, assuming the customer has followed the social profile.
- Customers can earn points for each enabled social media platform only once.