Exclude products or collections from earning points for customers

Exclude products or collections from earning points for customers

Introduction

Not every item in your store requires customers to earn loyalty points. In some cases—such as gift cards, heavily discounted products, or special collections—you may want to exclude them from your rewards program. By setting up exclusions for specific products or collections, you can keep your points system fair, protect your margins, and maintain the value of your loyalty incentives. In this article, we’ll walk you through how to prevent certain items from earning points while keeping the rest of your program running smoothly.

Here are the steps to exclude collections or products from earning points: 




Step 2: Click on Make a purchase, and change the settings as per your needs. To know more about setting up, make a purchase - Click here >> and now, click on Advanced settings.



Step 3:  Scroll down to the bottom, go to exclude certain collections or products from earning points, and click on Select.



Step 4: Click on Specific collections to block a specific collection or click on Specific products to block specific products.



Step 5: Once you click on Specific collections or Specific products, you will get the option to search for the product and collection. If the collection or products are available, you can click on them and click on Update.



Now, customers will no longer earn points for purchases that include certain excluded products or collections.

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