Advance settings
Create or edit custom templates for referred friend rewards
Introduction Personalize how your referral rewards are presented with custom templates. In AiTrillion, you can create or edit templates to design the emails or messages sent to referred friends with a discount code. This allows you to maintain ...
Send a discount to customers for referring a friend
Introduction Reward your loyal customers for spreading the word! With AiTrillion’s “Refer a Friend” feature, you can automatically send discount codes to customers who successfully refer their friends to your store. Instead of only earning loyalty ...
Disable point earning if a discount is already applied
Introduction In some cases, you may want to avoid rewarding loyalty points on already discounted orders to protect margins and maintain a fair rewards structure. This article explains how to disable point earning when a discount is already applied to ...
Revert Claimed but Unused Loyalty Reward Discount Coupons
Introduction Sometimes, customers may claim a loyalty reward discount coupon but do not complete a purchase using it. In such cases, you may want to restore the used points to maintain accurate loyalty balances. This article explains how to revert ...
Exclude earn reward on product on sale
Introduction Offering rewards and discounts is a great way to boost customer loyalty, but applying them to already discounted products can impact profitability. The "Exclude Earn Reward on Products on Sale" feature ensures that reward points are not ...
How the guest customer will get create an account activity points?
Introduction Guest customers can be encouraged to create an account through the enticing offer of activity points. By rewarding these points upon account creation, businesses can effectively incentivize guests to transition into registered members. ...
Import Loyalty points from a CSV File
Introduction In this article, we'll delve into the process of importing Loyalty Data from a CSV file into AiTrillion. This feature facilitates the seamless transfer of customer loyalty data, ensuring that merchants can efficiently manage and update ...
Language configuration for Loyalty rewards
Introduction In this article, we'll explore how to customize and adjust the language settings for your Loyalty Rewards Program. Tailoring the language ensures that your loyalty program communicates effectively with your customers, enhancing their ...
Change date format for Loyalty and SMS
Introduction In this article, we'll walk you through the process of adjusting the date format for both Loyalty and SMS features in AiTrillion. To change the date format for Loyalty and SMS, follow these steps -: Step 1: Click your initials in the top ...
How To Find Product ID?
Introduction In this article, we'll explore the steps to locate the Product ID within your e-commerce platform. Follow the below steps to Find the Product ID: Step 1: Log in to Shopify admin. Step 2: Go to Products from the left sidebar. Step 3: ...
Shopify POS Setup with AiTrillion
Introduction In this article, we’ll explore how to seamlessly integrate AiTrillion’s Loyalty Program—the most flexible loyalty solution for online businesses—with the Shopify Point of Sale (POS) system. By combining AiTrillion’s powerful loyalty ...
Block and unblock members from loyalty points
Introduction In this article, we'll walk you through the steps to easily block / unblock members from accessing the loyalty program. This is useful if you need to prevent a particular member from earning or redeeming rewards, or if you want to ...
How to block and unblock Members from Loyalty Rewards Program on Shopify?
Introduction In this article, we'll walk you through the steps to easily block/unblock members from accessing the loyalty program. This is useful if you need to prevent a particular member from earning or redeeming rewards or if you want to ...
Create and export a loyalty points balance sheet
Introduction In this article, we'll walk you through the step-by-step process of generating a detailed balance sheet that provides insights into your customers' accumulated points, redemptions, and overall loyalty program activity. Follow these steps ...
Giveaway of loyalty points on newsletter signup and customer tags
Introduction Rewarding customers for engaging with your brand is a great way to grow your loyalty program and increase long-term retention. With AiTrillion, you can automatically give away loyalty points when customers sign up for your newsletter or ...
Export loyalty points
Introduction In this article, we'll explore the seamless process of exporting Loyalty Points data from your AiTrillion account. Whether you need to analyze customer engagement or integrate loyalty data with other systems, exporting Loyalty Points is ...
Manually adjust Loyalty Points
Introduction Manually adjusting loyalty points allows you to correct, add, or deduct points for customers when needed. This is especially useful in cases such as order cancellations, refunds, customer support resolutions, or when points are awarded ...
Loyalty rewards discount code report
Introduction The Discount Codes report provides a detailed view of all discount codes generated through the system. It helps you track who received a discount, how many points were redeemed, the discount value, and whether the code was claimed or ...
The reason why customers didn't receive points
Introduction There are instances where customers may not receive the points they are expecting. Understanding the reasons behind this can help you address the issues effectively and maintain customer satisfaction. This article explores the common ...
Loyalty point custom code - for collection page and product variant change
Product Variant change <script> $(document).ready(function() { var productVariants = JSON.parse($('variant-selects script[type="application/json"]').text()); $('variant-selects select').change(function() { var selectedOptions = []; $('variant-selects ...
Give Loyalty point when purchasing a membership
Introduction In this article, you will learn to assign loyalty points when purchasing a membership Here are the steps to give loyalty points when purchasing a membership -: Step 1: Create a Membership plan and add the required details Note: To create ...
Loyalty reports - to track the loyalty rewards earned by customers
Introduction Loyalty reports provide a clear and structured way to track how customers earn rewards through your loyalty program. By using Loyalty Reports, you can monitor points earned across different activities, understand customer engagement, and ...