Introduction

In this article, we’ll explore how to seamlessly integrate AiTrillion’s Loyalty Program—the most flexible loyalty solution for online businesses—with the Shopify Point of Sale (POS) system. By combining AiTrillion’s powerful loyalty features with Shopify POS, businesses can reward and engage customers both online and in-store. This integration ensures a unified loyalty experience across all sales channels, helping merchants maximize customer retention, boost repeat purchases, and strengthen brand loyalty while continuing to use Shopify POS for in-person transactions and inventory management.

Overview🗂️

Supported Module – Loyalty Rewards
Steps to use AiTrillion with Shopify POS
How to help customers redeem their available points?

Sellers can use this for Loyalty program, email marketing, SMS marketing and other features in which we are able to sync the data from POS to the Shopify store and in AiTrillion

To integrate Aitrillion with Shopify POS, businesses will need to sign up for an Aitrillion account and connect their Shopify store to Aitrillion. They can then use the Aitrillion platform to track customer data, such as purchase history and behavior, and use this data to segment their audience and personalize their marketing efforts.

Supported Module – Loyalty Rewards

Loyalty programs encourage shoppers to return to stores where they frequently make purchases. Some of the incentives may include advanced access to new products, additional discounts, or sometimes free merchandise. Increase Customer Engagement With Points-Based Reward & Referral Program

Supported Rewards

• Amount/Money Off – A Fixed Amount Discount On The Entire Order (E.G. $5 Off). Help

• Percentage Discount – A Percentage Amount Discount On The Entire Order. Help
  

• Free Product (Voucher) – A 100% discount on a specific product

• Product Discount (Voucher) - A percentage discount on a specific product, given as a voucher.
  
  

Supported Activities

• Create an Account – Give points when a customer creates an account. Help

• Make a Purchase – Give points when the customer orders something. Help

Not Supported Rewards

• Free Shipping – A Free shipping voucher for your customer
  

• Store credit - The store credit discount that is applied at checkout.

Using AiTrillion within Shopify POS

It allows you to perform the following two actions:

1. Register new customers in your loyalty rewards program using the Shopify POS app.

2. Download Shopify POS for Android and for IOS.
   

Register a new customer

Step 1: Click on Add customers 

Step 2: Click on Add new customers

Step 3: Enter necessary details like First Name, Last Name, Email address, Phone number. You can also add optional details like Address, Notes, Tags, Accept marketing, and Collect taxes, and click on Save. Now, the customer has been added to the list. Once saved, the customer will automatically be “logged in” to the loyalty program. The system gives points to the new customer specified to create an account activity. 

Note: If the customer’s email is already in your system, you can do a search for it and tap the corresponding name.

Once you add or create customers, follow the steps below to apply a discount by redeeming points.

Step 1: Click on Add tile.

Step 2: Click on App

Step 3: Click on AiT Loyalty, Review, Affiliate.

Step 4: Click on Add

Step 5: Click on Save.

Step 6: Add the product to the cart. 

Step 7: Go to the Home screen to view the customer’s available discounts and promotions based on their points. Then, click on the tile.

Note: Discount codes generated from AiTrillion will not work on subscription products.

Note: Ensure that the POS option is enabled for the rewards option. To enable the rewards option go to Loyalty rewards >> Set up program >> Redeem points >> View rewards >> click on the enabled rewards >> Enable the POS button.

For example - If you have enabled a flat discount, you can see the POS button option. You can also check it with other discount types, such as Amount Off.

Step 8: Here, you will get 2 options 

1,) Available rewards - This tab displays all the reward options a customer has to redeem using their loyalty points. Each reward shows the discount amount, required points, and any minimum purchase conditions which has been set to the AiTrillion. If you click Apply button, the discount will be generated and the points will be redeemed.

2.) Available discounts - This tab lists the active discounts or promotions available to the customer. There are 2 options available:

1.) Apply - Simply click on Apply, and the discount will be applied to the customer.
2.) Revert - If you click on Revert, the discount code will be removed, and the deducted points will be reassigned to the customer.

Note: The available discount displays all discounts generated for the store, for example, discounts created by customers through the online store.

Step 9: Go to the Cart screen. You will be able to see the applied discount code. Now you can complete the checkout process.

• The discount will automatically be applied to the cart & the total price will adjust accordingly.

• The customer’s points balance will automatically be reduced according to the selected discount.

Steps to remove the applied discount code from the cart

Step 1:  Go to the Home screen >> Click on Manage discounts

Step 2: Click on Remove all discounts

Now, follow the same steps above to add the discount code from AiTrillion