Exclude earn reward on product on sale
Introduction
Offering rewards and discounts is a great way to boost customer loyalty, but applying them to already discounted products can impact profitability. The "Exclude Earn Reward on Products on Sale" feature ensures that reward points are not applied to items that are already on sale.
Here are the steps to exclude earning reward on products on sale:
Step 1: Go to Loyalty Rewards > Set up program > Earn Points.
Step 2: Now click on the Make a Purchase tab and then on Advanced Settings.
Note: Make sure that the Make a Purchase button is enabled
Step 3: Enable the button of Exclude sales product
Note: If you enable Exclude sales product, the points will not assigned to the customer on Sales order or the 0 points will be assigned to the customers.
Now, customers won't be able to earn points on purchase of Sales product
Important Notes:
- This setting works based on the sale/compare-at price logic of Shopify. Products must be correctly marked as “on sale” in Shopify for the exclusion to apply.
- The exclusion affects future orders only and will not impact points already earned from past purchases.
- Disabling the option will allow customers to start earning points again on sale products going forward.