Block and unblock members from loyalty points
Introduction
In this article, we'll walk you through the steps to easily block / unblock members from accessing the loyalty program. This is useful if you need to prevent a particular member from earning or redeeming rewards, or if you want to temporarily suspend a member's account.
Follow the below steps to block and unblock members from the Loyalty Rewards Program on Shopify:
Step 1: Under Loyalty Rewards >> Members >> Loyalty Members
Step 2: Click on the email id of the person you want to block from the loyalty system.
Step 3: Flick the switch where it says block member, as illustrated.
When a customer is blocked-They will no longer be able to earn points for completing actions at your store.
Their referral link will no longer be active or usable.
They will not be able to see the loyalty rewards program on your site after logging into their account.
Note: If a blocked customer is logged into their account on your store, they will still be able to see your Loyalty Rewards Program.
Next⏭️
Related Articles
How to block and unblock Members from Loyalty Rewards Program on Shopify?
Introduction In this article, we'll walk you through the steps to easily block/unblock members from accessing the loyalty program. This is useful if you need to prevent a particular member from earning or redeeming rewards or if you want to ...Manually adjust Loyalty Points
Introduction Manually adjusting loyalty points allows you to correct, add, or deduct points for customers when needed. This is especially useful in cases such as order cancellations, refunds, customer support resolutions, or when points are awarded ...Giveaway of loyalty points on newsletter signup and customer tags
Introduction Rewarding customers for engaging with your brand is a great way to grow your loyalty program and increase long-term retention. With AiTrillion, you can automatically give away loyalty points when customers sign up for your newsletter or ...AiTrillion's Loyalty Rewards Program
Watch the 5-minute loyalty setup video Introduction This article will walk you through how the Loyalty Rewards Program in AiTrillion works, the different types of rewards you can offer, and how it helps increase customer retention, lifetime value, ...Loyalty rewards discount code report
Introduction Loyalty programs are a powerful tool in the e-commerce, driving customer engagement and boosting sales. Our Discount Code Report delves into the critical metrics that matter: claimed, used, and POS (Point of Sale). This comprehensive ...