Edit Loyalty point expiry reminder mail

Introduction

Loyalty point expiry reminder emails are a vital tool for engaging customers and encouraging them to take action before their points expire. A well-crafted reminder email not only helps retain customer interest but also drives conversions by urging them to redeem their points for rewards.

In this article, we’ll guide you through the steps to effectively edit both the initial loyalty point expiry reminder email and the final reminder email.

Here are the steps to edit Loyalty point expiry reminder mail -:

Step 1: Go to Loyalty rewards >> Set up program >> Point expiry

Step 2: Click on Click to setup.

Step 3: Click on the Edit button. For example - I am editing First reminder email

Step 4: Edit the email as per your need

Note📝: To add a shortcode, you need to click on Personalization >> click on the shortcode name which you would like to add.

Step 5: Click on Save & Exit, update the email subject and template name as needed, and then click Save & Exit again.

Now, the reminder mail will be sent to the customers

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