Setup Product Review Reminder Emails

Introduction

With AiTrillion, You can send reminder emails to request product reviews an ‘X’ number of days after the first review email has already been sent. These emails will remind customers to leave a review and that they can get loyalty points in exchange!

Here are the steps to set up product review reminders email -:

Step 1: Go to Product Reviews > Collect Reviews > Review Email Setting.

Step 2: Enable the Review Emails option, customize settings accordingly, and Save.

Note: The following things need to remain unchained
Initial - {first_name}
Subject - {shop_name}
Body - {order_item}
Signature - {shop_name}.

You can do the same for review reminder emails and edit them as per your requirements.

Note: When the customer clicks on the review submit button or on a Star, they are redirected to the dedicated review landing page. Here, all the products that customers have recently purchased are listed, and the customer can give a review for each product at once.

Whenever the customers click on Click here button, customers will get option to submit a review including text, photo and video reviews.

How to set up Custom/Your own email address to send review reminder email

To send reminder emails, DKIM needs to be set up. Additionally, if you update the email, ensure that it is validated. To send the review reminder email with a custom email address, follow the steps below:

To set up DKIM, follow the article -- Send email from business email using DKIM

Step: Go to Product reviews >> Settings >> General settings >> Use your own custom domain

Step 3: Go to Product review >> Collect review >> Review reminder emails

Step 4: You can send the reminder within days

You can send up to 3 reminder emails. Once a review is submitted by the customer, then the follow-up email will not be sent.

• Related Articles

• Send automatic Review Request Emails after order fulfillment

  Introduction AiTrillion can send automatic emails and reminders to collect reviews after the order is fulfilled, ensuring a high open and response rate. Here are the steps to send an automatic review request email after order fulfillment: Step 1: Go ...

• Next steps after you install AiTrillion

  Introduction Congratulations on installing AiTrillion! ? Now, let’s set up the essentials to maximize its features and enhance your Shopify store’s marketing, automation, and customer engagement. Follow this step-by-step guide to get started: ...

• Setup Group Product Review

  Introduction In this article, we'll delve into the practical steps involved in setting up group product reviews, empowering businesses to optimize their review systems and enhancing customer satisfaction In today's competitive online marketplace, ...

• Setup Product Review Popup

  Introduction AiTrillion can help you boost your conversion rates by collecting and leveraging reviews, ratings, and Q&A with product review pop-ups. Here are the steps to set up Product review popup: Step 1: Go to Smart Popups > Create New > Product ...

• Setup a Replenishment Reminder Workflow

  Introduction Remind your customers to place a repeat order for the same product by using this pre-created workflow automation Here are the steps to setup a replenishment reminder: Step 1: Go to Email Marketing > WorkFlow Automation>Templates Step 2: ...