How to reply to Customer’s Reviews from AiTrillion

How to reply to Customer’s Reviews from AiTrillion

Imagine a single screen from where you can manage and reply to your customers' reviews. This is a step-to-step guide on how to reply to Customer Reviews from within AiTrillion.

Step 1. Login to AiTrillion.

Step 2. Go to Product Reviews > Manage Reviews > Product Reviews.


Step 3.  Now, as shown in the snapshot, click on Edit and then on the Reply option.

Step 4. A popup will appear where you can write your reply and then click on the Submit button to save.


Step 5. You will also be able to see your replies on the product review page. 


Note: Follow similar steps for the Site Reviews.

Need Help?

Live chat with AiTrillion Support now, from our website or inside the AiTrillion app. You can also email support@aitrillion.com or schedule a call on www.aitrillion.com/support