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Notify to customer that their question has been answered
Notify to customer that their question has been answered
Updated over 9 months ago

Introduction

This article talks about how you can notify your customers of answers to the questions they had on a product(s) on your site.


Here are the steps to notify customers of answer to question:

Step 1: Go to Product reviews >> Question/Answer

Step 2: Once there, click on the question and answer setting and head over to the email settings as illustrated. Make your settings and hit save.

Step 3: Now everytime you answer a question for a customer you can choose to notify the customer of the answer by email!

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