Introducing WhatsApp Integration in Workflows on AiTrillion
Introduction
Integrating WhatsApp with AiTrillion enables you to automate customer communication through one of the most popular messaging platforms. With this integration, you can send order notifications, promotional messages, and workflow-based alerts directly via WhatsApp.
What is WhatsApp Provider?
WhatsApp, owned by Meta Platforms, Inc., offers the WhatsApp Business API to help businesses communicate with customers at scale. However, Meta does not directly provide API access to all businesses. Instead, it works through official WhatsApp Business Solution Providers (BSPs), also known as WhatsApp API providers.
These providers help businesses get approved, integrate, and use the WhatsApp API.
Examples of WhatsApp API Providers:
Note: Currently, we only support Wati as our WhatsApp API provider.
Quick steps to follow for activating WhatsApp integration -
1.) API Key
To Add Wati API key - Click here.
2.) Message template
To create/add a message template on Wati - Click here
3,) Whatsapp campaign status
To check WhatsApp campaign status - Click here
4.) Failed reason
To check the failed reason of WhatsApp message - Click here
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