Creating an email template within a workflow allows you to automate and personalize your communication with customers at every stage of their journey. Instead of sending one-size-fits-all messages, you can design targeted emails that are triggered based on specific actions, conditions, or events. This helps improve engagement, save time, and ensure consistent messaging across your campaigns.
In this article, you’ll learn how to create and customize an email template directly within a workflow, so you can deliver the right message to the right audience at the right time.
Step 2: Click on the Create from scratch button at the top-right corner of the screen.
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