Check how many customer are active or inactive in your account

Check how many customer are active or inactive in your account

Introduction

Understanding whether your customers are active or inactive is key to personalizing marketing, improving engagement, and driving repeat sales. AiTrillion makes it easy to identify customer activity based on their interactions, such as purchases, logins, and more. In this article, you will learn to check if customers are active or inactive.

Check the list of all active or inactive customers

Here are the steps to check if the customers are active or inactive:




Step 2: Click on Add filter, search for Customer status, and click on the radio button next to Customer status.


Step 3: Click on is active to check the active customers or is inactive to check the inactive customers, and click on Apply filter.



Now, you will get the list of the customers with Active/inactive customers


Check the single customer whose status is active or inactive

Here are the steps to check the single customer whose status is active or inactive:




Step 2: Click on Timeline


You will be able to check the status of that customer as Active/Inactive



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