Skip to main content
All CollectionsCustomers
How To Find A Customer
How To Find A Customer
Updated over 6 months ago

Introduction:

Discover seamless ways to locate specific customers within your database with AiTrillion's intuitive tools. This article provides a comprehensive walk-through on efficiently finding customers using various search criteria, enabling personalized interactions and targeted marketing efforts.

You can easily find any customers by applying a filter to the customer list page.

Below are the steps:

Step 1. Go to Email Marketing > Audience > All Contacts.

Step 2. Click on the Add Filter link.

You can search in many ways, like by first name, last name, email, and many more.

Step 4. Filter using the first name:

Step 4.1. Click on First Name.

Step 4.2. Select an option by which you want to filter the customers.

Step 4.3. Fill the value in the field and click on Done.

Step 4.4. Click on the Run Filter button.

The results will be shown below in the list.

You can reset the filters by clicking on the Clear Filter button.

You can follow the same process with other filters as well.

Note📝 If you want to filter the customers using an email address then you need to search with the exact value.

Step 5. Filter using the email address.

Step 5.1. Click on Email.

Step 5.2. Choose the required option.

Step 5.3. Fill the exact value (full email) and click on Done.

Step 5.4. Click on the Run Filter button.

The results will be shown in the list below:


Next➡️

💡Tips for Customer segment

Did this answer your question?