Free Plan Terms & Conditions

Free Plan Terms & Conditions

Effective from July 1, 2025

At AiTrillion, we believe that every ecommerce business — especially startups and growing brands — deserves access to powerful customer engagement tools without upfront barriers. That’s why we’ve introduced our Free Plan, effective from July 1, 2025, designed specifically for early-stage Shopify stores.


However, to ensure fair usage and optimal platform performance, this plan comes with certain usage limits and eligibility criteria outlined below.


 Who Is This Free Plan For?

  •  Shopify startups and growing brands

  •  New installations after July 1, 2025

  •  Stores with moderate order volume and looking to explore AiTrillion features at no initial cost


Please note:

  • Existing stores that installed AiTrillion before July 1, 2025, are not eligible for the Free Plan.

  • Enterprise stores or brands with higher volume or advanced requirements should connect with our team for a tailored solution.


 Free Plan Usage Limits

The Free Plan includes access to all major modules of AiTrillion, with the following monthly limits:


Feature
Usage Limit
Total Engagement Events
50,000/month (includes all user-triggered actions like email opens, clicks, push views, etc.)
Monthly Order Volume
300 orders/month (If exceeded, our team will review your store and suggest the best-fit plan)
Email Sends
Up to 500 emails/month
SMS Sends
Up to 50 SMS/month
Push Notifications
Up to 500 impressions/month
Workflows
5 active automation workflows
POS Access
 Not available in the Free Plan
API Access
 Not available in the Free Plan




 What Happens When You Outgrow the Free Plan?


AiTrillion is built to scale with your brand.


If you cross any of the above usage limits, our team will automatically reach out to:

  • Review your store’s growth and marketing goals

  • Share usage reports and insights

  • Recommend the most suitable upgrade path (paid plans, onboarding packages, or managed services)


We’ll ensure that your transition from the Free Plan to a paid plan is smooth and tailored to your needs.


 Already a Large or Established Brand?

If you’re an enterprise-level business or a high-volume Shopify store, we’d love to work with you!

 Contact our strategy team for:

  • A complete store audit

  • Tech stack optimization

  • A customized enterprise plan tailored to your volume, workflows, and team structure


 Email us at support@aitrillion.com


 Final Notes

  • The Free Plan is meant as a launchpad for early-stage brands, not as a permanent solution for high-volume or long-standing stores.

  • AiTrillion reserves the right to monitor account usage and recommend or enforce an upgrade if usage consistently exceeds fair limits.

  • Plan terms may be updated to reflect evolving product features, platform costs, or policy changes.


Thank you for trusting AiTrillion as your ecommerce growth partner.

We’re excited to support your journey — from your first campaign to your next million in sales.

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