WhatsApp Chat
Set up the AiTrillion Whatsapp Chat widget
Introduction. The AiTrillion WhatsApp chat widget is what your customers will see when they click on the chat button. Here are the steps to setup Whatsapp chat widget: Step 1. Navigate to WhatsApp >> click on WhatsApp Chat Step 2. Choose your choice ...
Check the real-time status of WhatsApp Chat Initiations and Engagements
Introduction: AiTrillion offers you the facility of checking the real-time status of WhatsApp chats initiated and customers engaged from your site. Learn how to do this by following the steps below: Step 1. Head over to the AiTrillion main Home. ...
Request customer details on AiTrillion WhatsApp Chat for lead generation
Introduction: AiTrillion WhatsApp Chat can have your customers fill up a small form before they chat so that it helps you with lead generation. Here are the steps to take: Step 1. Navigate to WhatsApp >> click on WhatsApp Chat Step 2. Head over to ...
Add/remove support agents to the AiTrillion WhatsApp chat system.
Introduction: AiTrillion allows you to add, remove and use multiple agents in its WhatsApp Chat module. Read this blog to learn how to add multiple agents. Here are the steps to go. Step 1. Navigate to WhatsApp and click on WhatsApp Chat Step 2. Head ...
Set available hours for my AiTrillion WhatsApp Chat.
Introduction: AiTrillion allows you to specify available chat hours for your WhatsApp Chat support system. Here are the steps to take. Step 1. Navigate to WhatsApp and click on WhatsApp Chat Step 2. Head over to chat support operators. Step 3. Make ...
Enable multiple support agents on my AiTrillion WhatsApp Widget.
Introduction: You can now choose if you want to offer single-agent assistance on your site with WhatsApp or if you want a multi-agent option. Read this article to learn how to configure this WhatsApp facility with AiTrillion. Here are the steps to ...
Setup a custom WhatsApp Chat button.
Introduction: Use this blog to learn how you can set up a custom WhatsApp chat button and icon for your website. Here are the steps to take. Step 1. Navigate to WhatsApp and click on WhatsApp Chat Step 2. Click on Chat Icon and Widget Settings, and ...