Filter Customers by SMS Subscription Status | Segment SMS Opt-ins with AiTrillion

Filter SMS marketing subscription is Available/Not available in AiTrillion

Introduction

Understanding your customers’ SMS marketing subscription status is essential for running compliant and effective campaigns. AiTrillion allows you to filter contacts based on whether their SMS marketing subscription is available or not available, helping you target the right audience with confidence. In this article, you’ll learn how to apply the SMS subscription filter to segment your contacts accurately and improve the performance of your SMS marketing campaigns.


Here are the steps to filter the AiTrillion SMS subscription to Shopify -:



Step 2: Click on Create segment >> 
Add filter >> Go to SMS - Marketing SMS subscription



Step 3: Marketing SMS subscription >> is subscribed >> Done. Similarly, If you need the list of SMS marketing that is not subscribed, then you need to filter Accept SMS marketing that is not subscribed.



Step 4: Click on Apply filter



Now, you will get the list of the customers whose AiTrillion SMS marketing is subscribed/Not subscribed




Important Notes:

  • The SMS marketing subscription filter is based on the customer’s consent status synced with Shopify.

  • “Subscribed” will display customers who have opted in to receive SMS marketing messages.

  • “Unsubscribed” will display customers who have opted out or have not provided SMS marketing consent.

  • Always click Apply Filter after selecting the subscription condition to generate the correct list.

  • Make sure customers have a valid phone number saved in their profile to appear in SMS-related filters.

  • Subscription status updates automatically if customers opt in or opt out through forms, checkout, or SMS campaigns.

  • Sending SMS campaigns to unsubscribed customers may violate compliance regulations. Always verify the subscription status before sending campaigns.

  • You can save the filtered segment for future use to avoid applying the filter repeatedly.


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