How to update the 'reply to' Email Address for review requests.

How to update the 'reply to' Email Address for review requests.

AiTrillion now allows you to specify an email address to receive replies that a customer may want to send to your review request.

Step 1. Login to AiTrillion.

Step 2. Go to Product Reviews > Review Settings.


Step 3. Enter your email id in Reply To Email Id box and click on Save Settings.


Need Help?

Live chat with AiTrillion Support now, from our website or inside the AiTrillion app. You can also email support@aitrillion.com or schedule a call on www.aitrillion.com/support



    • Related Articles

    • How to Change the Reply to email in AiTrillion Membership

      It is often asked if there was a way in AiTrillion Membership Program to have a different Sender email id and a different reply to email id. Well, there is. Follow the steps below to set this up! 1. Log into AiTrillion and access the Membership ...

    • How To Send Email From Your Address Using SMTP?

      Follow the below steps to setup SMTP details to send emails from your address. Step 1. Log in to your Shopify store and navigate to Apps > Form Builder. Step 2. Click on the SMTP Setting button Step 3. Enter SMTP server details. You will need the ...

    • How to reply to Customer’s Reviews from AiTrillion

      Imagine a single screen from where you can manage and reply to your customers' reviews. This is a step-to-step guide on how to reply to Customer Reviews from within AiTrillion. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Manage ...

    • How to enable Auto Optimization of Review Request Email

      As review request emails are rendered differently across various browsers, devices, and email clients, AiTrillion offers the ability to choose the type of review request form-type that you wish to display to your customers. Step 1. Login to ...

    • How to edit Language for Review

      You and your customers can now use the AiTrillion review system in the language of your choice. All you have to do is follow the process below and replace the default English sentence with one in your own language! Step 1. Login to AiTrillion. Step ...