Setup a Review Form on the Product Page
Introduction
Setting up a review form on the product page allows customers to easily share their feedback directly where they shop. By adding a review form, you make it simple for customers to submit ratings, comments, and media, helping you collect valuable insights and build trust with future buyers. This seamless experience encourages more reviews and enhances the overall credibility of your products.
How it would look in your store:
There are 2 ways to setup product review form on the product details page:
- Product Review Dashboard
- Manually from the Shopify block
Product Review Dashboard
Note: If the setup wizard is not visible, click on Start Setup Guide.
Step 2: The review wizard will start. On step 2, click on the Install review widget button.
Note: Ensure that the AiTrillion app block is enabled.
Step 3: A new tab will open, displaying the Shopify theme editor settings. The review form block will be automatically added to the block section. Click on the Save button.
Note: If you want to change the place of the review form, you can drag and drop the review form block as per your needs.
Step 3: Go back to the previous tab and click on the Continue button, or if the Continue button is disabled, click on Skip.
Step 4: Change the star color, text color, and font family to match your store’s design. You’ll see a live preview on the left side—then click the Continue button. The available settings are:
- Rating Star Color: Set the color of the star ratings displayed in reviews. Choose a color that aligns with your brand or highlights ratings clearly.
- Review Text Color: Customize the color of the review text content. Ensure the text color provides good contrast for better readability.
- Font Family: Select the font style used in the review section. Choose a font that matches your store’s overall typography for consistency.
Now, the setup of the product review form is successfully completed. You can check the details on the product page of your store.
Manually from the Shopify block
Step 1: Go to Online store >> Themes >> click on Edit theme
Step 2: Click on the down arrow next to the Home button and click on Products.
Note: Go through all available product templates in the settings and add the product block, as shown in the steps below.
Step 3: Click on Add section >> Apps >> Review form
Step 4: The review form will appear. You can drag and drop the review form block to adjust its position as needed, then click the Save button.
Now, the setup of the product review form is successfully completed. You can check the details on the product page of your store.
Review Display Settings
Step 2: There are several settings available, which are:
Review & Ratings Settings
This section controls how reviews appear on your product pages.
1. Star Color: Customize the color of the rating stars displayed in reviews.
2. Review Text Color: Set the color of the review text to match your store’s design and ensure readability.
3. Font Family: Choose the font style used in the review section for consistency with your store’s typography.
4. Review Layout & Visibility
- List View: Displays reviews in a vertical list format.
- Grid View: Displays reviews in a card/grid layout.
5. Show Review Date: Toggle to display the date when the review was submitted.
6. Customer Photo Gallery: Enable the display of customer-uploaded images in a gallery format on the product page.
7. Rating Breakdown: Shows a summary of ratings (e.g., distribution of 5★ to 1★ reviews).
8. Hide “No Reviews Yet” Message: Removes the default message shown when no reviews are available.
9. Question & Answer Option: Allows customers to ask and view questions directly on the product page.
Review Form Options
This section controls what customers can include when submitting a review.
1. Allow Image Uploads: Customers can upload images along with their reviews.
2. Allow Video Uploads: Customers can upload videos for more detailed and engaging feedback.
3. Skip Reviewed Products: Prevents customers from reviewing the same product multiple times.
4. Set Minimum Characters: Define the minimum number of characters required for submitting a review.
Step 3: Click on the Update settings button.
Important Notes
- Ensure the AiTrillion app block is enabled in your Shopify theme, otherwise, the review form will not appear on the product page.
- If the Setup Wizard is not visible, click on Start Setup Guide from the dashboard.
- Always click Save in the Shopify theme editor after adding or adjusting the review form block.
- You can drag and drop the review form block to position it as needed on the product page.
- Make sure to apply the review form to all relevant product templates, not just one.
- Changes may take a few moments to reflect on the storefront.
- Use the live preview to verify the appearance before proceeding.
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Ensure styling (colors and font) matches your store design for a consistent user experience.
Next ⏭️
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