Reply To A Customer On His Query using AiTrillion Live Chat

Reply To A Customer On His Query using AiTrillion Live Chat

This article tells you more about how you can reply to messages sent to you, by your customers, from the AiTrillion live chat system.

Step 1:- In AiTrillion, head over to Live Chat. 


Step 2:- Click on the message you wish to reply to. 


Step 3:- Type your reply and click send. 




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