Mark an AI Agent as Inactive

Mark an AI Agent as Inactive

Introduction

If you no longer want your AI Agent to assist customers, you can mark it as Inactive. This will disable the AI Agent and prevent it from responding to customer queries until it is reactivated. This article explains how to mark an AI Agent as inactive from the AI Agent dashboard.


Here are the steps to mark an Ai Agent as Inactive:

Step 1: Go to Ai Agent >> My bots



Step 2: Click on the three dots and click on Set Inactive to mark the bot as inactive.



The AI Agent will no longer appear on your storefront. You can also verify its status by filtering the bots by the Inactive status.



Similarly you can mark the AI Agent as active




You need to click on Yes publish

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The wizard will appear which will check if the app block is enabled, Widget code has been added or not and Publish Ai Bot.