How to manually adjust Customer’s Loyalty Points

How to manually adjust Customer’s Loyalty Points

Add or remove points manually from any member of the store. If you would like to adjust a specific customer’s points balance, then follow this setup guide.

qStep 1. Login to AiTrillion.

Step 2. Under Loyalty Rewards go to Members >> All Members / Engaged Members

Step 3. Find the customer for whom you want to add/remove points and click on their email id. 

Step 4. Now, click on the Give Points / Remove Points button at the top-left corner of the screen as you so desire.

Step 5. A popup will appear asking for the points and reasons. Enter the number of points you want to Add/Remove and input the reason behind this.

Step 6. Any points added or removed will be visible in the history area. 

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