How to setup Customer Reactivation in Workflow Automation?

How to setup Customer Reactivation in Workflow Automation?

Introduction

Win back your old customers with reactivation email automation.

Here are the steps for setting up customer reactivation:

Step 1: Go to Email Marketing > WorkFlow Automation> Templates

Step 2: Click on the Use Now button beneath the Customer Reactivation box.

Step 3: A popup will appear asking for confirmation. Confirm and proceed.

Step 4: Once done, the workflow flowchart shall be presented to you for your perusal. Make your settings, choose the throttling options , click save and turn on your workflow.


Notes

Note:

You can edit the default messages by clicking on the message name. By clicking on the email action box you can choose other email options as well.


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