How to filter customers who marked as spam or complaint?

How to filter customers who marked as spam or complaint?

Introduction

Email deliverability can make or break your marketing performance. When customers mark your emails as spam, it not only hurts your sender reputation but also reduces the chances of future emails reaching inboxes. In this article, you’ll learn how to identify and filter customers who marked your emails as spam—so you can take corrective actions, maintain a healthy list, and improve overall email performance.

Here are the steps to filter customers who marked the email as spam or a complaint:



Step 2: Click on Add filter >> Click Email complaint




Step 3: Click on is complaint to get a list of customers who reported as spam, or click on is isn't complaint to filter the customers who have not reported.




Now, you will get the list of those customers who have been marked as a complaint or were not marked as a complaint.



Notes
Note: While sending the email, AiTrillion automatically removes the emails that have been marked as a complaint or spam.

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