Filter product reviews by rating, status, and media type within the app
Introduction
Filtering product reviews effectively is essential for understanding customer sentiment and improving the overall shopping experience. By allowing users to filter reviews based on rating, status, and media type, your app can deliver more meaningful insights and help store owners make informed decisions. In this article, we explore how implementing advanced review filters can enhance usability, streamline moderation, and provide customers with the exact information they need.
Here are the steps to filter product reviews by ratings, status, and media type:
Step 1: Go to Product reviews >> Manage reviews >> Product reviews
Step 2: Choose the filter options, which are:
Ratings: Click Select rating to filter reviews based on star ratings.
Options include:
All Ratings – Shows all reviews (default).
1 Star to 5 Stars – Displays reviews that match the selected rating.
Date: Select the date from which you want to apply the filter and click on Apply.
Status: Select the review status you want to filter.
All – Shows all reviews (default).
Published – Displays only published reviews.
Pending – Displays reviews that are awaiting approval.
Unpublished – Displays only unpublished reviews.
Media type: Use the Select media type dropdown to filter reviews based on the type of media attached.
Options:
All – Shows all reviews, with or without media.
Image – Displays only reviews that contain images.
Video – Displays only reviews that contain video attachments.
Similarly, you can filter the Site reviews.
Next ⏭️:
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