AiTrillion Webhooks

AiTrillion Webhooks

Introduction

Webhooks allow AiTrillion to automatically send real-time data to your external application whenever selected events occur, such as loyalty points being earned, a membership being created, or a product review being submitted.


Here are the steps to use AiTrillion Webhook:

Step 1: Hover over the Profile icon and click on Webhook.
 


Step 2: Click on Create new webhook.



Step 3: Below are the settings available for Webhook:

Enable Webhook: Toggle this option ON to activate the webhook. If disabled, no events will be sent to your endpoint.
Webhook Name: Enter a friendly name to identify the webhook. Example: Order Events, Loyalty Point Updates, Review Notifications
Webhook URL: Enter the endpoint URL where AiTrillion will send event data. Must be a publicly accessible HTTPS URL. Example: https://yourdomain.com/webhook-endpoint
Select Modules & Events: Choose the modules and specific events for which you want to receive data. Your endpoint will receive real-time payloads whenever the selected events occur.
Membership Module: Triggers when membership-related actions happen:
  1. Membership Created – When a customer purchases or is assigned a membership. 
  2. Membership Renewed – When an existing membership is renewed. 
  3. Membership Cancelled – When a membership is cancelled
Loyalty Module: Triggers when loyalty point or tier activities occur. Available events: 
  1. Point Earned – When points are awarded to a customer. 
  2. Point Redeemed – When points are used for a reward. 
  3. Point Expired – When points expire. 
  4. Point Change – Any manual or automatic point adjustment.
  5. Tier Change – When a customer moves to a different loyalty tier
Product Review Module: Triggers for product review–related activities:

  • Review Posted – When a customer submits a product review

  • Review Request Initiated – When a review request is sent to a customer