Product Reviews
How do I block certain products from the reviews system?
Use this facility to block a product by product tag or product id to prevent review requests for such products through automated emails, popups and on the product detail form. Step 1: Login to AiTrillion Step 2: Head over to Product Reviews >> ...
Why sellers should migrate from Klaviyo email marketing to powerful AiTrillion with loyalty rewards and review platform
Migrating from one email marketing platform to another can be a daunting task, but it can also bring significant benefits to your business In this article, we will explore the reasons why you might consider migrating from Klaviyo to AiTrillion's ...
Setup Product Review Popup
AiTrillion can help you boost your conversion rates by collecting and leveraging reviews, ratings, and Q&A with product review pop-ups. Step 1. Login to AiTrillion. Step 2. Go to Smart Popups > Create New > Product Review Popup Use the following to ...
What do I do if my review system stops working after the new upgrade?
Once AiTrillion rolls out the newly redesigned review system, if you notice that things are not very smooth for you, contact our support team at support@aitrillion.com or follow the steps below. Possibility 1: Your store is using a legacy theme ...
Show Review Ratings On The Product Detail Page
On a product detail page on a Shopify store, review ratings by AiTrillion, typically appear in a section near the top of the page, below the product name and above the product description. Latest Method: Shopify theme 2.0 (automatic installation of ...
How to show Review Ratings on the Collection Page
AiTrillion can help you display product review ratings on the collection page so that your customers are convinced to make a purchase. How it would look on your collection page: Steps: Step 1. Copy the entailing shortcode. {% render ...
How to setup Question & Answer on Product Page like Amazon
A question and answer (Q&A) section on a product page is a feature that allows customers to ask questions about the product and get answers from the store owner or other customers. AiTrillion gives you this facility AND more with its Q&A Section! ...
How to setup a Featured Reviews Slider in Shopify
A featured reviews slider is a section of an online store or web page that displays a rotating selection of reviews that have been highlighted as being particularly helpful or interesting. Set this up on your store with AiTrillion in minutes! Step 1. ...
How to setup Product Review Reminders Emails
With AiTrillion, You can send reminder emails to request product reviews an ‘X’ number of days after the first review email has already been sent. These emails will remind customers to leave a review and that they can get loyalty points in exchange! ...
How to edit Language for Review
You and your customers can now use the AiTrillion review system in the language of your choice. All you have to do is follow the process below and replace the default English sentence with one in your own language! Step 1. Login to AiTrillion. Step ...
How to setup Site Review Gallery
The AiTrillion site review gallery widget will show all the site/store reviews on one page in a list format. Step 1. Login to AiTrillion. Step 2. Go to Product Review >Display Reviews > Site Review Page Step 3. On the configuration page that opens ...
How do I setup a button for reviews
This is a step-by-step guide on how you can set up a button for your customers to click and access your reviews. This is a step-to-step guide for changing the review tab or button settings on your store. Step 1. Login to AiTrillion Step 2. Go to ...
How to setup Group Product Review
AiTrillion allows you to show reviews in a group. Step 1. Login to AiTrillion Step 2. Go to Product Reviews > Display Reviews > Group Product Reviews. Step 3. You now need to create a group using product handles. To do this, click on the add product ...
How To Find Shopify Product Handle & Product ID
A Shopify product handle is a unique identifier for each product on a Shopify store. In AiTrillion, this handle is needed for the free product reward as well as for product reviews. For the Product Handle: You can find the product handle by looking ...
How to setup Product Review Gallery
The AiTrillion product review gallery is a widget that allows you to display a collection of customer reviews and ratings in a grid or list format. This is a huge asset when it comes to increased product prevalence and sales. Step 1. Login to ...
How to setup Rich Snippet SEO Review Widget
AiTrillion can take your published reviews and star ratings from your site and put these into Google search for you. This will not only look good but will help immensely with SEO / SEM for your store. Step 1. Login to AiTrillion. Step 2. Go to ...
Give Loyalty Points To Customers On Product Review
Increase repeat purchases and customer lifetime value with AiTrillion loyalty points that give customers more reasons to buy from the store. Encourage them to write product reviews and incentivize the same with loyalty points. Step 1. Login to ...
How to export Product or Site Reviews
Export your site and product reviews from AiTrillion with ease. Follow the steps below. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Settings > Export Reviews. Step 3. Click on the Export Product Reviews button to export all product ...
How to share Product reviews on Social Media
Use this feature to share product details, customer reviews, and the product URL on social media, directly from the review listing page. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Manage Reviews > Product Reviews. Step 3. Now, as ...
How to reply to Customer’s Reviews from AiTrillion
Imagine a single screen from where you can manage and reply to your customers' reviews. This is a step-to-step guide on how to reply to Customer Reviews from within AiTrillion. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Manage ...
How to unpublish a Review from your Store
Sometimes it happens that you get some irrelevant reviews/spam on your eCommerce store. With AiTrillion, you can unpublish a review from your store. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Manage Reviews > Product Reviews. Step ...
How to move Review Section in the Product Detail Page
To move the AiTrillion Review Section on the product page from one place to the other, follow the steps below. What the review section looks like on the product page: Step 1. Login to Shopify Admin. Step 2. Go to Online Store > Themes from the left ...
How to enable Auto Optimization of Review Request Email
As review request emails are rendered differently across various browsers, devices, and email clients, AiTrillion offers the ability to choose the type of review request form-type that you wish to display to your customers. Step 1. Login to ...
How to update the 'reply to' Email Address for review requests.
AiTrillion now allows you to specify an email address to receive replies that a customer may want to send to your review request. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > Review Settings. Step 3. Enter your email id in Reply To ...
How to import Product Or Site Reviews
AiTrillion allows you to easily import product and site / store reviews from other applications into AiTrillion via the CSV import method. Follow the steps below to import your reviews. Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > ...
How to Enable/Disable Review Module
Use this knowledgebase to learn how to enable or disable the AiTrillion Reviews System. Step 1. Login to AiTrillion Step 2. Go to Product Reviews -> Dashboard and toggle App Status to ON to enable the review module. Toggle App Status to OFF to ...
How to Setup a Review Form on the Product Page
An AiTrillion review form on a product page is a feature that allows customers to submit reviews and ratings for a product. Use this Knowledgebase to learn how to set up a form in the new modern way or the older legacy way. How it would look in your ...
How to send automatic Review Request Emails after order fulfillment?
AiTrillion can send automatic emails and reminders to collect reviews after the order is fulfilled, ensuring a high open and response rate. Step 1. Login to AiTrillion Step 2. Go to Product Reviews > Collect Reviews > Review Email Settings Step 3. ...
Customize Site & Product Review Button On Store
Introduction You can easily customize the Review Button on your Shopify Store. Sample Button shared below: Steps to customize: Follow the below steps to customize the site review button: Step 1. Login to AiTrillion. Step 2. Go to Product Reviews > ...
Setup Product And Store Reviews
AiTrillion can make it easy for you to build trust and credibility for your products and your store, through valuable feedback and insights gained from its Reviews module. Learn how to set it up today! Watch a quick video to learn more about product ...
How to notify a customer that their question has been answered
This article talks about how you can notify your customers of answers to the questions they had on a product(s) on your site. Step 1: Login to AiTrillion and head over to the Question and Answer section under Reviews. Step 2: Once there, click on the ...
How can I auto-publish only 4-star and above reviews?
AiTrillion product reviews module allows you to Auto publish all reviews you get or only those that have a certain rating. This blog talks about how you can auto-publish 4-star and above reviews. 1. Login to AiTrillion 2. Head over to Reviews > ...
Can our customers see all our reviews in one place?
AiTrillion gives you three different methods of seeing all your reviews in one place. Read the KB below to learn how you can do this. Method 1: You can enable a reviews button and use that to see all your site reviews and product reviews in one ...
How can I filter my product reviews?
AiTrillion allows you to filter product reviews on the basis of star rating and also on the basis of Highest and Lower ratings. Here is how you can use the filters! 1. On the product details page, you / your customers would be able to see a rating ...
How do I set custom fonts for use in my Review galleries?
With AiTrillion you can now use custom fonts in your review galleries and carousels. Here is how you do it! 1. Login to AiTrillion 2. Head over to Reviews > Settings > General Settings 3. Choose the font of your choice and save settings!