Loyalty reward program overview
Updated over a week ago

Watch the 5-minute loyalty setup video:


This article offers guidance on setting up a loyalty reward program, outlining how the program functions, and providing detailed data on campaign performance.


Dashboard for Performance Overview

The Loyalty dashboard provides a summary of the program's performance and metrics, including statistics on Loyalty members, Points earned, Redeemed points, and Total orders. It also features various charts offering insights into activity and member performance with date filters.

What are loyalty rewards in AiTrillion?

Loyalty Rewards in AiTrillion is a feature that allows businesses to create and manage loyalty programs for their customers. With this feature, businesses can reward customers for various actions such as making purchases, referring friends, leaving reviews, or engaging with the brand on social media. Customers earn points for these actions, which can then be redeemed for discounts, free products, or other rewards.

To set up a Loyalty Program, follow these steps:

Step 1. Go to Loyalty Rewards > Set up program > Earn Points.

You can give loyalty points to customers when they perform activities in your store (below is an example).

  1. Make a Purchase: 1 point = $1

  2. Create an Account: 50 points

  3. Refer a Friend: 50 points (Referrer will get 50 points and friends will get a discount code of 5% when they purchase a minimum of $50.)

  4. Visit Store: 10 points

  5. Happy Birthday: 20 points

  6. Leave a Review: 20 points

  7. Facebook Share: 10 points

  8. Allow Push Notification: 20 points

Step 2. Go to Loyalty Rewards > Set up program > Redeem Points

You can create rewards so the customer can redeem their loyalty points and generate the discount code (below is an example).

  1. 5% off on redemption of 100 points

  2. 15% off on redemption of 200 points

  3. $5 off on redemption of 100 points

  4. Free shipping on the redemption of 1000 points

Step 3. Go to Loyalty Rewards > Display On Store

Step 4. Enable the Show button on the front store

You can set up the loyalty widget for your store from here, like color branding, position, and text.

Once done, make sure your loyalty program is enabled from here on the dashboard.


💡Tips for Loyalty Reward Program

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