In this comprehensive article, we'll delve into the intricacies of setting up email automation based on segmented audiences, empowering you to deliver targeted and timely messages that resonate with your subscribers on a deeper level. Whether you're a seasoned marketer or new to the world of email automation, this article will provide you with the knowledge and tools needed to harness the full potential of segmented audience targeting.
Step 1: Go to Customers >> Segment.
Step 2: Click on the Create button at the top right corner to create a new segment.
Step 6: Click on the Apply Filter button. For example: I am using a filter email is not empty.
Step 9: Go to Workflow automation >> Templates >> either click on the Create from scratch button or click on the Use now button.
Step 9: Drag and drop a segment changed trigger from the left side. You can also use another segment and use the Customer segment on filters.

Note: In the Segment Changed workflow, you can create more than 5 segment-based workflows, but only 5 can be active simultaneously.
Step 10: Choose an action, select the segment, and click on Done.

Note: A segment used in one workflow can not be reused in another workflow. If you still want to use the same segment, create a new segment with the same definition but with a different name, and use that segment.
Step 11: Drag an action from the left side and connect it with the trigger. Click on the Action, connect the node, and choose a message that you want to send in the workflow.