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What is Store credit?
Updated over 3 weeks ago

What is Store Credit?

Store Credit is a virtual currency or balance that businesses offer to customers, which can be used for future purchases instead of cash or traditional payment methods. It acts as a flexible reward system, encouraging customer retention and repeat purchases.

How Store Credit Works:

  1. Issued by the Store: Businesses can grant store credit as a refund, loyalty reward, promotional incentive, or compensation for customer service issues.

  2. Used as a Payment Method: At checkout, customers can apply their available store credit to reduce the total order amount.

  3. Used with Loyalty points: Customers can redeem the Loyalty points and generate the store credit.

Benefits of Store Credit:


Reduces Refund-Related Losses – Instead of cash refunds, businesses can offer store credit to retain revenue.
Enhances Customer Loyalty – Builds a stronger relationship with customers by rewarding them with future discounts.
Increases Average Order Value (AOV) – Customers may spend more than their credit balance to maximize their shopping experience.

Boosts Sales & Reduces Cart Abandonment – Offering instant rewards increases the chances of order completion.
Flexible Redemption Rules – Merchants can set minimum and maximum redemption limits to balance profitability.

Note📝: To enable store credit - Click here

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