Knowledge Base
AiTrillion
Marketing Automation Platform
Recent Articles
Set Up the AI Agent on Specific Pages
Introduction The AI Agent can be displayed only on the pages where you want customers to interact with it, allowing you to provide targeted assistance while keeping your storefront uncluttered. By configuring page-specific visibility, you can control ...Purchase Credits for Your AI Agent
Introduction AI Agent credits are required to power your AI Agent and enable it to respond to customer queries. When your available credits run low, you can purchase additional credits to ensure uninterrupted AI-powered conversations and support. In ...View AI Agent Details and Customer Token Usage
Introduction The AI Agent Details page provides an overview of your AI Agent's configuration, activity, and token usage. You can review key information about the AI Agent, monitor the number of tokens consumed during customer conversations, and track ...View AI Agent Conversations
Introduction The AI Agent Conversations section allows you to review all customer interactions handled by your AI Agent. You can view conversation details, monitor the AI Agent's responses, and analyze customer queries to evaluate performance and ...Mark an AI Agent as Inactive
Introduction If you no longer want your AI Agent to assist customers, you can mark it as Inactive. This will disable the AI Agent and prevent it from responding to customer queries until it is reactivated. This article explains how to mark an AI ...
Popular Articles
Review Ratings on the Collection Page
Introduction Displaying review ratings on the collection page helps customers quickly evaluate products without needing to open each product individually. By showcasing star ratings alongside product listings, you can enhance visibility of customer ...Enable AiTrillion Customer account in Shopify new customer account
Introduction In this article, you will learn about using an Aitrillion customer account with a new Shopify Customer account. What is Customer Account? AiTrillion "Customer Account" is a revolutionary enhancement replacing Shopify's default My Account ...Display and Customize the Earn Points Widget
Introduction In this article, we'll explore how to display the "Earn Points" widget on your store's product detail & collection page and the benefits it brings to your overall customer retention strategy Overview?️ Display earn point widget ...Setup a Loyalty Point Reminder in Workflow Automation
Introduction Encouraging customers to use their earned loyalty points is a great way to boost engagement and drive repeat purchases. A Loyalty Point Reminder Workflow helps you automatically notify customers about their available points and motivate ...How to Enable/Disable Product Recommendations?
Introduction Use this document to understand how you can turn on or turn off, the amazing product recommendations by AiTrillion. Here are the steps to enable/disable product recommendations: Step 1: Hover over the profile icon. Then click on Module ...