Knowledge Base
AiTrillion
Marketing Automation Platform
Recent Articles
Edit Saved WhatsApp Template
Introduction Editing a saved WhatsApp template allows you to update message content, refine wording, or adjust variables to better suit your communication needs. This helps ensure your templates stay relevant, accurate, and aligned with your current ...Check the WhatsApp Template Report for Sent, Inbox, and Delivered Messages
Introduction Monitoring the performance of your WhatsApp templates is essential to ensure your messages are being delivered and engaging customers effectively. The WhatsApp Template Report provides detailed insights into key metrics such as sent, ...Select a Template and Send a One-to-One WhatsApp Message
Introduction Sending a one-to-one WhatsApp message using a template allows you to communicate with customers in a personalized and efficient way. By selecting a pre-approved template, you can ensure your message follows WhatsApp guidelines while ...Test a WhatsApp Message Before Sending
Introduction Testing your WhatsApp message before sending it to customers helps ensure that everything appears and functions as expected. It allows you to review the message content, formatting, personalization, and links, reducing the chances of ...How to Add Multiple Agents for WhatsApp Conversations/Support in Team Inbox?
Introduction Managing customer conversations efficiently often requires collaboration across multiple team members. With the Team Inbox (WhatsApp), you can create and assign multiple agents to handle customer interactions, ensuring faster responses ...
Popular Articles
Review Ratings on the Collection Page
Introduction Displaying review ratings on the collection page helps customers quickly evaluate products without needing to open each product individually. By showcasing star ratings alongside product listings, you can enhance visibility of customer ...Enable AiTrillion Customer account in Shopify new customer account
Introduction In this article, you will learn about using an Aitrillion customer account with a new Shopify Customer account. What is Customer Account? AiTrillion "Customer Account" is a revolutionary enhancement replacing Shopify's default My Account ...Display and Customize the Earn Points Widget
Introduction In this article, we'll explore how to display the "Earn Points" widget on your store's product detail & collection page and the benefits it brings to your overall customer retention strategy Overview?️ Display earn point widget ...Setup a Loyalty Point Reminder in Workflow Automation
Introduction Encouraging customers to use their earned loyalty points is a great way to boost engagement and drive repeat purchases. A Loyalty Point Reminder Workflow helps you automatically notify customers about their available points and motivate ...How to Enable/Disable Product Recommendations?
Introduction Use this document to understand how you can turn on or turn off, the amazing product recommendations by AiTrillion. Here are the steps to enable/disable product recommendations: Step 1: Hover over the profile icon. Then click on Module ...