Recent Articles
Best Practices to Keep Your Templates in the Utility Category
Introduction If your WhatsApp Utility template was automatically changed to Marketing, you’re not alone—and it can significantly increase your messaging costs. Many businesses are facing this due to stricter template review policies introduced by ...
Edit Saved WhatsApp Template
Introduction Editing a saved WhatsApp template allows you to update message content, refine wording, or adjust variables to better suit your communication needs. This helps ensure your templates stay relevant, accurate, and aligned with your current ...
Check the WhatsApp Template Report for Sent, Inbox, and Delivered Messages
Introduction Monitoring the performance of your WhatsApp templates is essential to ensure your messages are being delivered and engaging customers effectively. The WhatsApp Template Report provides detailed insights into key metrics such as sent, ...
Select a Template and Send a One-to-One WhatsApp Message
Introduction Sending a one-to-one WhatsApp message using a template allows you to communicate with customers in a personalized and efficient way. By selecting a pre-approved template, you can ensure your message follows WhatsApp guidelines while ...
Test a WhatsApp Message Before Sending
Introduction Testing your WhatsApp message before sending it to customers helps ensure that everything appears and functions as expected. It allows you to review the message content, formatting, personalization, and links, reducing the chances of ...