Knowledge Base
AiTrillion
Marketing Automation Platform
Recent Articles
Filter the reviews received from the customers
Introduction Managing customer feedback effectively is essential for maintaining product quality and improving customer experience. With the review filtering feature, you can quickly sort and locate specific reviews based on your requirements, saving ...Shortcodes for SMS template
Introduction When creating SMS campaigns, personalization plays a crucial role in improving engagement and response rates. Shortcodes allow you to automatically insert dynamic customer information—such as name, order details, points balance, or ...How to Add the AiTrillion Loyalty Program Block in Shopify Customer Page?
Introduction The AiTrillion Loyalty Program Block allows you to view and manage customer loyalty details directly from the Shopify Customer page. Instead of switching between apps, store admins can access important loyalty data such as points ...Create a custom WhatsApp template
Introduction Custom WhatsApp templates allow businesses to send pre-approved, structured messages to customers for notifications, reminders, marketing campaigns, and transactional updates. These templates help ensure consistent communication, improve ...How does the module panel work with selected module customizations?
Introduction The module panel lets you control which AiTrillion modules appear in your dashboard and how they are organized for quick access. By customizing the selected modules, you can keep your workspace focused on the features you actively use, ...
Popular Articles
Enable AiTrillion Customer account in Shopify new customer account
Introduction In this article, you will learn about using an Aitrillion customer account with a new Shopify Customer account. What is Customer Account? AiTrillion "Customer Account" is a revolutionary enhancement replacing Shopify's default My Account ...Display and Customize the Earn Points Widget
Introduction In this article, we'll explore how to display the "Earn Points" widget on your store's product detail & collection page and the benefits it brings to your overall customer retention strategy Overview?️ Display earn point widget ...Setup a Loyalty Point Reminder in Workflow Automation
Introduction Now remind your customers to redeem their loyalty points with ease by using AiTrillion Loyalty Workflow Automation Here are the steps to setup a loyalty point reminder in Workflow automation: Step 1: Go to Workflow automation > Workflow ...How to Enable/Disable Product Recommendations?
Introduction Use this document to understand how you can turn on or turn off, the amazing product recommendations by AiTrillion. Here are the steps to enable/disable product recommendations: Step 1: Hover over the profile icon. Then click on Module ...Set available hours for my AiTrillion WhatsApp Chat.
Introduction: AiTrillion allows you to specify available chat hours for your WhatsApp Chat support system. Here are the steps to take. Step 1. Navigate to WhatsApp and click on WhatsApp Chat Step 2. Head over to chat support operators. Step 3. Make ...