Recent Articles
View AI Agent Details and Customer Token Usage
Introduction The AI Agent Details page provides an overview of your AI Agent's configuration, activity, and token usage. You can review key information about the AI Agent, monitor the number of tokens consumed during customer conversations, and track ...
View AI Agent Conversations
Introduction The AI Agent Conversations section allows you to review all customer interactions handled by your AI Agent. You can view conversation details, monitor the AI Agent's responses, and analyze customer queries to evaluate performance and ...
Mark an AI Agent as Inactive
Introduction If you no longer want your AI Agent to assist customers, you can mark it as Inactive. This will disable the AI Agent and prevent it from responding to customer queries until it is reactivated. This article explains how to mark an AI ...
Display the AI Agent on your storefront
Introduction After creating and publishing your AI Agent, you can display it on your storefront to provide customers with instant, AI-powered assistance. This article explains how to enable the AI Agent widget on your Shopify store and verify that it ...
Enable and Create an AI Agent
Introduction AI Agents enable you to provide instant, AI-powered support to your customers by answering their questions based on your store's knowledge base. In this article, you'll learn how to enable the AI Agents module, create a new AI Agent, and ...