Knowledge Base
AiTrillion
Marketing Automation Platform
Recent Articles
Free Plan Terms & Conditions
Effective from July 1, 2025 At AiTrillion, we believe that every ecommerce business — especially startups and growing brands — deserves access to powerful customer engagement tools without upfront barriers. That’s why we’ve introduced our Free Plan, ...Add a Social block to your email template
Introduction Including social media links in your email templates is a great way to grow your online presence and keep customers connected across platforms. With AiTrillion’s Social Media block, you can easily add icons for Facebook, Instagram, ...Add a Logo block to your email template
Introduction Adding your brand's logo to an email template is a simple yet powerful way to build trust and create a consistent visual identity. In this article, you'll learn how to insert a Logo block into your email template using the AiTrillion ...Check how many customer are active or inactive in your account
Introduction Understanding whether your customers are active or inactive is key to personalizing marketing, improving engagement, and driving repeat sales. AiTrillion makes it easy to identify customer activity based on their interactions, such as ...Check the failed status of the WhatsApp message
Introduction Monitoring the status of WhatsApp messages within a workflow is essential to ensure effective customer communication. If a message fails to send, identifying the reason helps you take corrective action and maintain message reliability. ...
Popular Articles
Setup a Loyalty Point Reminder in Workflow Automation
Introduction Now remind your customers to redeem their loyalty points with ease by using AiTrillion Loyalty Workflow Automation Here are the steps to setup a loyalty point reminder in Workflow automation: Step 1: Go to Workflow automation > Workflow ...How to Enable/Disable Product Recommendations?
Introduction Use this document to understand how you can turn on or turn off, the amazing product recommendations by AiTrillion. Here are the steps to enable/disable product recommendations: Step 1: Hover over the profile icon. Then click on Module ...Setup Exit-Intent Popup in Shopify Store
Introduction: With our Exit Intent popups, you can showcase offers to visitors who are about to leave your site but have not left yet. Using offer-driven AiTrillion exit intent popups can double the conversion rate. Please take a look at this short ...AiTrillion's Loyalty Rewards Program
Watch the 5-minute loyalty setup video Introduction This guide walks you through setting up a Loyalty Rewards Program in AiTrillion, explaining how it works and how you can track campaign performance to boost customer retention and sales. Loyalty ...Boost Shopify sales with powerful workflows of email marketing automation, SMS, and Web push notifications in AiTrillion
Introduction: Email marketing automation, SMS, and web push notifications are powerful tools for boosting e-commerce sales on Shopify . When used effectively, these workflows can help you reach and engage your audience, nurture leads, and drive ...